This notice describes the First Choice Ambulance website. It does not describe all information used in providing patient care or replace any separate patient privacy notice.
Online inquiry availability
Forms display whether online inquiries are available. When a form is unavailable, its fields and submission button are disabled, and it does not transmit an inquiry. Please call our team for assistance. Do not provide patient information through an ordinary email.
Information you choose to provide
When enabled, transport inquiries request contact information, a requester role, preferred date and time, pickup and destination cities, trip type, and contact preference. Event and partnership inquiries request contact and organizational details. Career interest forms request contact information, qualifications, experience, availability, and permission to contact you. Optional résumé, certification, and driving-abstract PDF uploads are available when uploads are enabled. You may apply without attachments.
Please do not provide Social Security numbers, dates of birth, medical records, insurance numbers, identification scans, or financial details through these forms. Dispatch can arrange an appropriate secure process for necessary patient information.
Employment applications
When enabled, applications are sent to our hiring team by email through Resend. This includes contact details, qualifications, certification dates, work history, education, availability, optional additional information, and any optional PDF résumé, certifications, or driving abstracts you attach. Redact Social Security numbers, birth dates, and driver’s license numbers before uploading. Our staff use this information to review your application and contact you. Application contents and attachments are included in the email; the website does not keep its own application database. Please contact us to request correction or deletion. Resend privacy information.
Transport requests
When enabled, online transport requests are emailed to our dispatch team through Resend. Emails include the contact and trip inquiry details entered in the form. Provide requester contact details and pickup and destination cities only; do not enter patient names, diagnoses, medical records, insurance information, or exact patient addresses. Dispatch will arrange an appropriate secure process for necessary patient details. The website does not keep its own transport request database. Please allow 1–2 business days for a response; submission does not guarantee transportation.
Partnership inquiries
When enabled, partnership inquiries are emailed to our team through Resend, including organization name, contact information, partnership type, and the message provided. The website does not keep its own inquiry database. Please do not include patient, medical, or financial information. Please allow 1–2 business days for a response. An inquiry does not establish a partnership or guarantee services.
Medical coverage and ambulance standby inquiries
When enabled, inquiries are emailed to our team through Resend. Emails include the contact information and event details entered in the form. The website does not keep its own inquiry database. Please do not include patient, medical, or financial information. Please allow 1–2 business days for a response; submitting an inquiry does not guarantee services. Contact us about access, correction, or deletion of information you have shared.
Spam protection
When forms are enabled, Cloudflare Turnstile is used for spam prevention. Verification may process technical information such as an IP address and browser information. Form fields and attachment contents are not sent to the spam verification service. The verification script is not loaded while forms are unavailable.
Payments
This website does not collect card information or display patient account balances. If online payments are available, the payment link opens the approved billing provider’s portal. Information entered there is handled under that provider’s policies. Until a portal is connected, please contact us for payment assistance.
Technical information
Website hosting and access services may process technical information, such as IP addresses, browser information, access times, and requested pages, to serve and protect the site. Hosting access controls may use session cookies. We have not added advertising trackers, marketing analytics, or browser storage for form responses. Our application does not log submission contents or send them to analytics.
Email and telephone contact
Using a phone or email link opens your device’s calling or email application. Information you choose to communicate is used to respond to your request. Avoid including patient details, account numbers, card numbers, or sensitive employment documents in ordinary email.
Contact
For website privacy questions, contact First Choice Ambulance in Canal Winchester, Ohio at (740) 603-8385 or andrew@first-choice-ambulance.com.